If you've ever overreacted when faced with an unexpected issue or negative feedback at work, this session is for you. It can be common to react with emotion when you experience a surprising issue. You might lash out, say something you don't mean, and end up losing sleep over mishandling the situation. In this session, Ryan will introduce a tool that can help you navigate unforeseen issues and avoid losing time, productivity, or reputation. You’ll discover how to improve the way you handle an unanticipated event, a process to help get to the actual root of the issue, and how to handle feedback using questions versus assumptions.
Handle Unexpected Issues Like a Pro
The Personal Leadership Hour with Ryan Lisk