Beth, a middle manager at a tech company, was experiencing regular frustration at work. Communicating the needs of her team to upper management was becoming increasingly impossible. The expectations of upper management were difficult to execute, and not always the best thing for her team. She felt torn between being a manager and doing what the company was asking her to do.
TriMetrix® HD as a Tool
After taking the DISC and Driving Forces assessments during TCL and being debriefed on her profile and that of her colleagues, Beth gained a whole new understanding of work preferences, behaviors and communication styles. This new understanding transformed her work life. She realized she could use DISC insights to manage up, as well as down.
By changing her communication approach, Beth made her voice stronger, and was able to take employee concerns and needs to upper management with successful outcomes.