Darren had an employee who felt he was ready for a promotion. Darren felt otherwise, but still wanted to keep the high-performing employee engaged in his work. He was struggling with keeping the employee working at his best, while managing expectations.

Using GAP Analysis
Darren’s TCL coach suggested that the employee take a GAP Analysis, measuring the needs of the job he wanted compared to the skills he currently possessed. The results opened the doors to two-way communication between Darren and his employee, aligning their expectations.

Darren was able to motivate his employee to work toward the promotion he wanted, while still performing well in his current position. It gave the employee a deeper understanding of exactly what he needed to do, versus just telling him that he wasn’t ready. The employee felt valued, and had a solid framework for how to achieve his goals.