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Not Just Another Assessment
By Whit Mitchell • 2 min read
I first used DISC was when I was working with Kodak, about 30 years ago. At the time it was a one-page, self-scoring concept that we used as an icebreaker
How to Start a Conversation with Anyone
By Whit Mitchell • 3 min read
I was recently traveling for business, and grabbed a bite to eat at a pub in the airport terminal.
Customer Focus: The Foundation of Your Business
By Whit Mitchell • 2 min
In this short video, TCL faculty member Whit Mitchell talks about how Customer focus is recalling from day one that the most important customers you have are the people who are directly reporting to you.
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6 Reasons You Need a Coach
By Whit Mitchell • 2 min read
Ask any top athlete—or a top performer in any field for that matter—and they will tell you that they couldn’t have reached their peak without a coach.
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3 Leaders Who Made an Impact on My Life
By Whit Mitchell • 6 min read
Throughout my life I’ve been fortunate to learn lessons from many great leaders, and even some lessons from leaders who weren’t so great.
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Decoding Communication: How Your Behavioral Style Effects Team Communication
By Whit Mitchell • 3 min read
It is estimated that 90 percent of communication is nonverbal. Just imagine what you could “hear” if you were actively “listening” and watching for all
Mending Fences with Coworkers
By Whit Mitchell • 1 min read
Conflict at work is common, and often inevitable. The workplace brings together people with different ideas, backgrounds, passions, motivators, communication st
How to Spot and Fix Employee Disengagement
By Whit Mitchell • 2 min read
Employee disengagement is bad for business. Every manager knows that. But do you know just how bad? A recent Gallup poll estimated that “disengaged employees
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Ways to Deal with a Bad Boss
By Whit Mitchell • 2 min read
Most of us have had an experience with a bad boss at some point in our careers, or know someone who has. Bad bosses can seem more common because they tend to st
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Want to Be Successful? Get Comfortable with Critique
By Whit Mitchell • 3 min read
When your car isn’t working correctly, you take it to a mechanic who looks under the hood to find the problem.
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Do Leaders Need to Be Liked?
By Whit Mitchell • 2 min read
It’s a question that many leaders have considered: “Do I need to be liked by my employees?”
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How Leaders Can Help Employees Through Change
By Whit Mitchell • 3 min read
For many people, change can be uncomfortable. They find comfort in the way things have been done and instinctively try to go back to the way things were.