Diplomacy and Tact

Definition :
The ability to treat others fairly, regardless of personal biases or beliefs.

Leaders who possess diplomacy and tact treat others fairly in a sensitive and effective way, regardless of personal biases or beliefs. Diplomatic and tactful people use appropriate discretion in every situation and work to build understanding with their employees and colleagues. As world commerce grows, tomorrow’s leaders will find themselves working with an increasingly diverse combination of people, a situation in which diplomacy and tact are a must. In this section, you will find resources for building and maintaining positive relationships with others.

Join our community to learn more about diplomacy and tact, and to access resources and activities to help you along the way.