Leaders Lead Others

Written Communication: Reinforcing the Spoken Word

Leaders with an aptitude for written communication have the ability to articulate a written message in a clear and compelling manner. Watch this short video as faculty member Shawn Kent Hayashi talks about the value of developing this important skill.

Empathy: the Ability to Feel the Feelings of Others

In this short video, Andy Johnson talks about how mastering this leadership skill will allow today's leaders to operate on an entirely different level, especially with millennials.

Interpersonal Skills: Connecting With People at a Deeper Level

Interpersonal skills are important for a leader because the people that are working for you need to feel connected. In this video, TCL member Whit Mitchell shares his insights on the great things that can happen in your company when you care about and are sincere with your employees.

Understanding Your Employees and Revealing Their Best Self

In this short video The Complete Leader faculty member Mindy Bortness talks about the importance of leaders being able to understand and evaluate others and how to strengthen this competency.

Employee Development & Coaching: Helping Your Employees Reach Their Potential

As a leader, your job is to help others recognize their natural talents and develop those into strengths, while acknowledging and neutralizing their weaknesses. In this short video, TCL faculty member Ryan Lisk talks about where a person is today and where they want to be in the future.

Negotiation: Optimizing Our Relationships

In this short video, TCL faculty member Ron Price talks about how negotiation supports a leader’s ability to manage differences and bring parties together. He also discusses why this competency is important for a leader.

Customer Focus: The Foundation of Your Business

In this short video, TCL faculty member Whit Mitchell talks about how Customer focus is recalling from day one that the most important customers you have are the people who are directly reporting to you. He discusses why this leadership skill is vital to success and ways to improve it.

What Really Motivates Employees

(Hint: It’s Not Money)

By Lori McNeill

Are employees at your organization disengaged? Do you find it challenging to get buy-in regarding initiatives or tasks that are critical to your success? Maybe you need to re-think your approach …

Employee Development and Coaching: Bringing Out the Best in Other People

Effective employee development and coaching facilitates the professional growth of others. Successful leaders create more leaders. In this short video, TCL faculty member Mindy Bortness talks about how to bring out the best in people.

Military Secrets to Creating a Culture of Leadership

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